How can we help you?
Have Questions? Get in Touch! Leave us a message, and our friendly team will promptly respond.
Frequently Asked Questions (FAQs)
How can I open a trade account with Techwave?
To open a trade (B2B) account, please fill and submit the form available at this location. Once we receive your submission, we'll get in touch within 1-2 business days.
Do you accept Export Orders?
We welcome export orders can ship to most countries worldwide. Please read more from here.
What shipping options are available?
We offer both Standard Shipping and Express Shipping options. We deliver in Australia via Australia Post & FedEx, whereas international delivery is via Australia Post, DHL or FedEx. Read more from our Shipping Policy.
When will my order be delivered?
We despatch in-stock items within 1-4 business days. Delivery times may vary from 2 to 12 days depending on your shipping location. You can find ship-out time information on the product page. Once shipped, we'll send you tracking details. Read more from our Shipping Policy.
Can I return my product?
All returns are subject to our Warranties, Returns & Refunds Policy. Please obtain a Return Authorisation Number (RAN) from us before you return your products.
I need an AP's assistance to apply for or renew ACMA license.
Please write us an email at acma@techwave.com.au detailing your location, license requirements, existing license information if available, and any other supporting information. We'll review & get in touch within 1-2 business days.