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Export Orders

We welcome export orders and can ship to most countries globally.

Important Information

  • We do not export dangerous goods, for example, batteries.
  • We generally do not export bulky items, e.g. solar panels, racks or masts. There may be some exceptions and can be discussed on case-to-case basis.
  • The buyer will bear freight cost if sending the product for warranty claim.
  • The buyer is responsible for any customs clearance at destination country including import taxes and other fees if applicable.

Courier Options

We've partnered with the following couriers for export orders. Courier T&Cs also apply for any export order.

Ex Works Orders

We're happy to accept EXW orders and let you arrange a courier that works best for you.

However, for all EXW orders, you must arrange pick-up within 7 days after we've prepped your order. Alternatively you can share your courier account details with us to arrange pick-up locally.

Estimated Transit Times

  • For Australia Post shipping time estimation, click here
  • For DHL Express estimated shipping time, please contact us at support@techwave.com.au

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